Privacy Policy | Rimmer Roofing

1. Who We Are

Rimmer Roofing, 147 Hampton Road, Southport, PR8 5DJ is the data controller responsible for your personal information. Contact: paul@rimmerroofing.com | 01704 542122

2. Information We Collect

When you contact us via our website form, telephone or WhatsApp, we collect your name, phone number, email address and the details you provide about your roofing project. We do not collect payment card details online.

3. How We Use Your Information

We use your information to respond to your enquiry, provide a quotation, arrange and carry out roofing work, and communicate with you about your project. We do not use your data for marketing without your explicit consent and we do not sell or share your information with third parties.

4. Legal Basis

We process your personal data on the basis of legitimate interests (responding to enquiries) and, where a contract is in place, for the performance of that contract. Where we require your consent we will ask for it clearly and you may withdraw it at any time.

5. How Long We Keep Your Data

We retain customer records for up to six years to comply with legal and financial obligations. Enquiries that do not result in a contract are deleted within 12 months.

6. Your Rights

You have the right to access, correct or request deletion of your personal data at any time. To exercise any of these rights, contact us at paul@rimmerroofing.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe your data has been handled unlawfully.

7. Cookies

This website uses no tracking or advertising cookies. We may use essential session cookies required for website functionality only.

8. Contact & Updates

This policy was last updated in June 2026. If we make material changes we will update this page. For any privacy questions, contact paul@rimmerroofing.com.